Compare
ShipSavvy vs ShipTime
ShipTime is a Canadian shipping platform that compares many couriers in one account, from envelopes to pallets. Here is an honest look at shipping to US customers, from their public pages and ours.
What ShipTime does well
- Many couriers in one place: "One Platform. 25+ Couriers." (ShipTime home page).
- Bilingual support by phone, live chat and email, Monday to Friday from 8:30am to 8pm Eastern (ShipTime, contact page).
- Duties and taxes shown before you finalize an international shipment (ShipTime).
- Pallets and LTL: "ShipTime also supports Less Than Truckload (LTL) freight for larger shipments such as pallets and crates." (ShipTime help centre).
- Member programs through groups such as Costco and CFIB (ShipTime partners).
Where ShipSavvy differs
- Your US parcels are consolidated at our Niagara Falls facility before they cross.
- A US address in Niagara Falls, New York for supplier orders and returns. We bring them across the border into Canada (importer number and CARM account needed).
Side by side
| ShipSavvy | ShipTime (from their public pages, checked 10 Nov 2026) | |
|---|---|---|
| How your US parcels cross | Consolidated at our Niagara Falls facility and handed to US carriers every business day. On SavvyBroker shipments, licensed customs brokers file your entries. | You book a courier's own service, and "ShipTime will provide your label and customs documentation" (ShipTime about page). "For most parcel shipments created through ShipTime, the selected courier will arrange customs clearance as part of its international shipping process." (ShipTime help centre) |
| Duty on US shipments | DDP by default. Duty is calculated live and charged with the label, and recalculated if customs details change after you buy it. | Shipper or recipient pays. For carriers covered by "ShipTime's partnership with Zonos" duty can be collected when you buy the label. For other carriers it is "invoiced by the Shipping Provider to ShipTime, and subsequently charged by ShipTime to the account holder" (ShipTime terms) |
| FDA and partner-agency goods | Supported, limitations apply | Their help centre says you can upload customs documents to an existing shipment, "such as FDA Prior Notice documentation" (ShipTime help centre), and it has a guide to FDA Prior Notice. |
| A US address for supplier orders and returns | Niagara Falls, New York, with GTA pickup or delivery. You need a Canadian importer number and a CARM account. | Warehousing and fulfillment are listed on their home page. A US address that brings returns and supplier orders into Canada is not stated on the pages we checked. Ask them. |
| Pickup and drop-off | Free SavvyPickup in the GTA for eligible shipments, plus 3 processing centres and 6 drop-off points. | Courier pickup or drop-off: "scheduling a pick up or choosing from authorized drop off locations" (ShipTime how it works) |
| Pallets and LTL | Not our focus today | "ShipTime currently supports cross-border LTL shipments between Canada and the United States" (ShipTime help centre) |
| Monthly fees | No contracts and no monthly fees | "No monthly fees, no volume commitments." (ShipTime about page) |
Their facts checked on 10 Nov 2026 against their public pages. If something has changed, tell us at [email protected] and we will fix it.
Before you choose
Questions to ask any provider before you ship to the US
- Who files my US customs entry?
- Does my parcel go through one consolidated crossing, or straight into a carrier's network?
- Can you ship FDA-regulated goods?
- Do I get a US address for returns and supplier orders?
- If my parcel's customs details change after I pay, what happens?
- Are there monthly fees or a contract?
Questions
Who files the US customs entry for my parcels with ShipSavvy?
On SavvyBroker shipments, which the portal picks by default for US addresses, licensed customs brokers file your entries on your behalf. On DDU shipments the carrier clears the parcel and your customer pays the duties on delivery. DDU is for parcels up to 2 kg on a ShipSavvy label.
When do I see the duty with ShipSavvy?
Duty is calculated live when you buy the label and charged with it, so you see the full cost before you pay. With DDP your customer pays nothing at the door. If a parcel's customs details change after you buy the label, we recalculate the duty and charge or credit the difference.
Can I ship FDA-regulated goods to the US with ShipSavvy?
FDA and other partner-agency goods are supported, limitations apply. Add 1 business day for regulated goods. Send us your product list and we confirm before you ship. See shipping FDA-regulated goods.
Send us your file
Send your last 30 days of orders. We price your file by the next business day, and you can move one lane at a time.