Compare
ShipSavvy vs Freightcom
Freightcom is a Canadian shipping platform from Bolton, Ontario, and ClickShip is its eCommerce brand. It is strong in pallets and freight. Here is an honest look at parcels to the US, from their public pages and ours.
What Freightcom does well
- Pallets and LTL freight, which it calls "Canada's leading network for LTL freight shipping" (Freightcom LTL).
- A large carrier network for parcels and freight (carrier partners).
- A guaranteed DDP rate for parcels that includes duties, taxes and customs fees, if your shipment details are accurate (Freightcom).
- Store and marketplace connections through ClickShip by Freightcom, including Shopify, Amazon, Walmart and Best Buy (technology partners).
Where ShipSavvy differs
- Your US parcels are consolidated at our Niagara Falls facility before they cross.
- On SavvyBroker shipments, licensed customs brokers file your US entries on your behalf. US shipments go DDP by default with SavvyBroker.
- FDA and partner-agency goods are supported, limitations apply.
- A US address in Niagara Falls, New York for supplier orders and returns. We bring them across the border into Canada (importer number and CARM account needed).
Side by side
| ShipSavvy | Freightcom (from their public pages, checked 10 Nov 2026) | |
|---|---|---|
| How your US parcels cross | Consolidated at our Niagara Falls facility and handed to US carriers every business day. On SavvyBroker shipments, licensed customs brokers file your entries. | "For package shipments, our couriers will handle the customs clearance for your international shipments" (Freightcom help centre) |
| Duty on US shipments | DDP by default. Duty is calculated live and charged with the label, and recalculated if customs details change after you buy it. | A guaranteed DDP rate that includes duties, taxes and customs fees, if your shipment details are accurate, and other compliance conditions (Freightcom) |
| FDA and partner-agency goods | Supported, limitations apply | Not stated on the pages we checked. Ask them. |
| A US address for supplier orders and returns | Niagara Falls, New York, with GTA pickup or delivery. You need a Canadian importer number and a CARM account. | Returns are part of their fulfillment service: "end-to-end reverse logistics solutions" (Freightcom fulfillment). A US address for returns and supplier orders is not stated on the pages we checked. Ask them. |
| Pallets and LTL | Not our focus today | Their strength (Freightcom LTL) |
| Monthly fees | No contracts and no monthly fees | "There are no upfront or monthly fees for using Freightcom" (Freightcom help centre) |
Their facts checked on 10 Nov 2026 against their public pages. If something has changed, tell us at [email protected] and we will fix it.
Before you choose
Questions to ask any provider before you ship to the US
- Who files my US customs entry?
- Does my parcel go through one consolidated crossing, or straight into a carrier's network?
- Can you ship FDA-regulated goods?
- Do I get a US address for returns and supplier orders?
- If my parcel's customs details change after I pay, what happens?
- Are there monthly fees or a contract?
Questions
Are Freightcom and ClickShip the same company?
Yes. ClickShip says "A product of Freightcom" on its about page, and its terms name "Freightcom Inc. doing business with ClickShip". We compare ShipSavvy and ClickShip on its own page.
Who files the US customs entry for my parcels with ShipSavvy?
On SavvyBroker shipments, which the portal picks by default for US addresses, licensed customs brokers file your entries on your behalf. On DDU shipments the carrier clears the parcel and your customer pays the duties on delivery. DDU is for parcels up to 2 kg on a ShipSavvy label.
Should I move my pallets too?
Not to start. Pallets and LTL are where Freightcom is strong and they are not our focus today. Move your parcels to the US and compare.
Send us your file
Send your last 30 days of orders. We price your file by the next business day, and you can move one lane at a time.