Return Fees

Make returns hassle-free with ShipSavvy! Whether it's within Canada or cross-border to the US, our seamless return service offers flexible and affordable options to suit your business. Enjoy quick processing and competitive rates to keep your operations running smoothly."

Look through our breakdowns below for costs options, we offer discounted rates when you ship your packages with us and we handle the returns.

Shipped With ShipSavvy
Not Shipped With ShipSavvy
Size Fees per package
Light (<1 lbs)(<0.45 kgs) $4.00
Regular (1 lbs - 10 lbs)(0.45 kgs - 4.54 kgs) $4.00
Large (10 lbs - 30 lbs)(4.54 kgs - 13.61 kgs) $6.00
Oversize (30 lbs - 100 lbs) (13.61 kgs - 45.36 kgs) $8 + 0.25/lb beyond 30 lbs
Size Fees per package
Light (<1 lbs)(<0.45 kgs) $6.00
Regular (1 lbs - 10 lbs)(0.45 kgs - 4.54 kgs) $8.00
Large (10 lbs - 30 lbs)(4.54 kgs - 13.61 kgs) $12.00
Oversize (30 lbs - 100 lbs) (13.61 kgs - 45.36 kgs) $15 + 0.5/lb beyond 30 lbs

Other Fees

Complementary Storage & Storage Fees
Length of Time Days
Light & Regular Packages 15 Days
Large & Oversize Packages 15 Days
SKIDS 5 Days
Fees Per Skid
Any Size Package $1.00/package/day
SKIDS $5.00/skid/day
Fees Per Package
Transaction Fee on Import Duties and Taxes 2.40%
Customs Category Entry Fee $2.00 per customs categy after first 2 per order
Size Handling Fee $15.00 per package
Special Handling Fee $5.00 per package
Package Discard Fee $5.00 per package
Cancellation Fee $5.00 per package
Hourly Rate $5.00 per package
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